Guests know they want relaxing stays at great hotels, but know little about what the hospitality industry must do to make that a reality. For example, when a guest asks an employee for something, they assume all the staff knows what they want – and they expect immediate results. Ensuring this level of coordination and workflow management is challenging, but not impossible – thanks to our Hospitality Service Integration solution, developed in cooperation with Datalink Systems Inc.
Delivering service that exceeds expectations is easy when your communications system is securely integrated with your workflow tools. Hospitality Service integration links the work everyone is doing to the prioritized needs of the guests – whether that is servicing a room, scheduling special requests, dispatching security, or ordering flowers.