When you’re the largest airline in the world, you have countless numbers of people, tasks and operations to manage, coordinate and control. But that’s not all. Given the extent to which the effects of a single glitch can ripple throughout your system, you have to be able to respond nimbly, effectively and at the drop of a hat.
These are the reasons Delta Air Lines recently obtained and deployed a 200-position Zetron Advanced Communications (Acom) System in its Operations Control Center (OCC) in Atlanta, Georgia. They needed a system that could support the broad scope and scale of Delta’s operations, which were expanding even further to accommodate an influx of personnel from recently acquired Northwest Airlines.