In an era when the airline industry is often criticized for poor customer service and a lack of timeliness, Oslo’s Gardermoen airport stands out as an exception. It has twice been named Scandinavia’s most efficient airport and four times its most punctual.
To ensure that Gardermoen maintains these high levels of service, the airport recently constructed a new, state-of-theart operations center that is among the most advanced in Europe. Serving at the heart of the communications center is Zetron’s Advanced Communications (Acom) system. The system, which went live in late 2011, is providing the missioncritical reliability and functionality the airport requires to maintain its sterling reputation.